The process model of online chat reference embodies the real-time and reactive features, which is one of the reasons why online chat reference is cherished by many librarians and users.

实时参考咨询的过程模式体现了实时参考咨询实时交互的特点，而这一特点正是实时参考咨询备受图书馆和用户关注的原因。

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According to a federal indictment handed down last month, a hacker identified only as "Sharpie" used information Keys supplied in an Internet chat room to alter a headline on a December 2010 Times story to reference another hacking group.

WSJ: Reuters editor charged with hacking: I was fired

According to a federal indictment handed down last month, a hacker identified only as "Sharpie" used information Keys supplied in an Internet chat room and altered a headline on a December 2010 Times story to reference another hacking group.

WSJ: Reuters editor charged with hacking: I was fired