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They promised updated versions to fix flaws, but did not apologize for what some are calling the biggest failure of a new product launch since "New Coke" 30 years ago.
WSJ: Steve Ballmer's Epitaph
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On Monday, Internet service provider EarthLink (nasdaq: ELNK - news - people ) announced the launch of EarthLink Free Online Calling, a similar service which will be made available to the company's 1.2 million high-speed Internet customers.
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But truth be told, this exact same story made the circuit about six months ago, when Reggie Fils-Aime sat down with a number of media outlets during the 3DS launch and said that children under seven shouldn't watch 3D, calling the rule a "standard protocol" in the industry.
ENGADGET: 3D is dangerous / not dangerous: Nintendo 3DS warning label edition