Many of the features that would-be hackers find most frustrating are probably there to keep people from calling customer support with an entirely customized box and wondering why it won't work.

黑客发现的最有效的很多特性可能是让其他人不能使用完全定制的系统的客户技术支持，同时纳闷它们为何不能工作。

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It offers call-centre services, for example, and sells software that helps employees see, on their computer screens, whether the person calling them is an important customer or a deadbeat.

例如，它提供呼叫中心服务，也卖一种软件。该软件能够帮助雇主在他们的电脑屏幕上看出打电话的人是一个重要客户还是一个赖账者。

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This enrichment is done within the request flow by calling out to a customer information system, implemented using a Service Invoke primitive.

此充实是通过调用客户信息系统在请求流中执行的，并且使用服务调用原语实现。

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Hopefully, the banks and brokerage firm will test out there own security by routinely calling their customer services numbers and trying to get over with the same sweet talk.

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