It would be easier, and save time, if the customer could place a call to a customer service rep without leaving the claim creation form.

如果客户不离开索赔创建表单就能够拨打客户服务代表的电话的话，那么客户就会感到更方便，并能节约一些时间。

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This second consumer can flood the request queue of the service with a large number of messages in a short time, making it difficult for the call center solution to continue to perform as appropriate.

第二个使用者能在很短的时间内使用大量消息“淹没”服务的请求队列，使得呼叫中心解决方案很难继续正常运行。

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This time, the xform makes a Web service call to the retrieveFormData service, to retrieve the user data from DB2 as an XML instance and maps it to the xform.

这时，该 xform 对 retrieveFormData 服务进行 Web 服务调用，从 DB2 检索 XML 实例形式的用户数据，并将其映射到 xform。

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