call center of e-commerce
...电子商务物流与供应链实验室(Logistics and supply Chain Lab of E-commerce) 电子商务呼叫中心(Call Center of E-commerce) 电子商务交易中心(Transactions Center of E-commerce) ..
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It is not uncommon for a retailer to have a set of systems for retail point-of-sale, another for e-commerce and yet another for the call center, with information entered and stored differently and in different formats in each case.
FORBES: Why Retailers Need To Focus On Mastering Customer Data
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As such, we believe that the industry stands at the beginning of a multiyear e-commerce, marketing, sales, service, and call center replacement cycle.
FORBES: Connect