SAP's tool, called Gravity, lets users design business processes in Wave, while Novell's Pulse, a stand-alone product that will be released in 2010, will add security features, an improved chat function and live editing of Microsoft Office documents.

ECONOMIST: Monitor

In a previous article I explored how the activity templates in IBM software can be used to capture business processes ( The Benefits of Enterprise Social Media) and how SAP is structuring collaboration for decision making ( Giving Shape to Collaboration Tech).

FORBES: IBM's Strategy to Manufacture Social Networking Surprises