Bank of America and Wells Fargo are also bigcard issuers, with reserve loss coverages of 35% and 48%, respectively, below the average level for large banks.
The naming of American Express' Gary Chittenden as chief financial officer on Sunday didn't give much in the way of clues as to Citi's future direction, though Crittenden did oversee cost-containment programs at the bigcard issuer and the spinoff of its Ameriprise Financial unit last year.