In addition, Emirates airline said Shahzad bought his ticket with cash attheairportcounter, and the staff, considering that unusual, immediately informed airport security officials.
Electronic tickets were less common back then, and the festival organizer had written to tell me that my ticket would be waiting atthe KLM counterattheairport.
While widespread cancellations can lead to long waits atthe airport-ticket counter or on the telephone, airlines in recent years have improved websites to allow for online rebooking.