You can easily learn negotiation techniques and assertiveness skills by taking courses or reading books.

你可以通过参加课程培训或读书来学习协商谈判和确立自信心的技巧。

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Allied with some training in communications and assertiveness skills, a real impact could be made.

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They said these could include interventions involving conflict management, relaxation, assertiveness and social skills training.

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As for Abramson, there were concerns about her assertiveness and whether it would stifle discussion and dissent, and about her presentation skills, including her voice.

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