During Sourcing or Manufacturing the Project Manager decides what to do with defective parts (reject, accept, ask customer…).
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If the customer is not interested in prioritizing then the team should hand them a list of prioritizations based on their judgment and ask the customer if he is fine with that.
如果客户对优先级这事不感兴趣,那么团队应该给他一份团队根据自己的判断列出的一张优先级列表,并问客户是否认可这些。
I would tend to ask any customer: Do you really think your team can develop code that isN better?
我想问每个客户:您真的认为您的团队能够开发更好的代码吗?
You cannot fix what you don't understand, so be sure to ask the customer enough questions to learn what is bothering them.
如果你不能理解的话,你就没办法化解,所以要确保你咨询了客户足够的问题,弄清楚了是什么在困扰他们。
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