We'll look at how to analyze a customer journey and what steps, activities, questions, barriers and emotions come up throughout it.
我们接下来观察如何分析客户之旅以及什么步骤、行为、问题、障碍、情感从客户之旅中产生。
From Xining, we knew that we faced a long journey on hazardous roads, but what we didn't factor in was the high altitude and freezing cold.
从西宁,我们知道我们要面对一段险象环生的旅程,而我们并未考虑进去的是高海拔和彻骨的寒冷。
They've taken the first step on what I think will be a longer - and tougher - journey of reinvention.
他们已经向在我看来一条更长更艰难的在创造之路卖出了坚实的第一步。
It doesn't tell you this is my hometown and this is Japan and so forth. It gives you a lot of visual cues that you use in my personal journey to see what Japan is like on a personal level.
就在于车上没有人说话,它不直接告诉你这是,我的家乡,这是日本等等,它给你许多,视觉提示,你会通过这些提示,从个人的角度看日本。
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