Relationship between causal attribution and service justice, and the one between service justice and customer trust were exmained.

通过对广州市内几家餐馆的顾客进行问卷调查，探讨顾客归因、服务公平性及顾客信任感之间的关系。

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Through an empirical study consumer e-commerce customers trust driving factors and customer trust relationship between internal structure.

通过实证研究了消费类电子商务网站顾客信任驱动因素与顾客信任内部层次结构之间的关系。

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Researchers have argued that besides customer satisfaction, there are other factors, including switching barriers and customer trust, having effect on repurchasing intenti.

许多学者表明顾客重购意向除了受到顾客满意的影响之外，还受到转移障碍和信任等因素的影响。

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Because tampering with customer reviews erodes the authenticity of reviews and ultimately destroys customer trust in your brand.

FORBES: Zapos, Zappoz, or Zappos: Why Typos Are Good For Your Brand

Sites such as these, where consumers can get answers and resolve their problems 24 hours a day, will go a long way in building customer trust and loyalty which will equate to repeat business this holiday season.

FORBES: Challenging Holiday Shopping Season Has Marketers Thinking Of New Ways To Reach Consumers

In the highest-performing e-commerce businesses mobile, social, globalization, cloud and legacy order management systems are all galvanized around that common goal: delight the customer and earn their trust.

FORBES: Getting A Head Start On Five Factors Reshaping E-Commerce