机房系统维护服务 ... 设备发生异常状况或运行不正常时，于接获使用者通知后，通知该设备维护专员，并二小时内到达现场处理。四小时内排除问题及状况，使设备恢复正常运行。Customers may call the trouble-shooting hotline to request Tri-Lan for system repairing service at anytime, Tri-Lan personnel shall arrive at the site for within two hours upon the receipt of customer’s notice and complete troubleshooting within 4 hours. 异常状况纪录服务Abnormal event Recording Service 定期维护Scheduled Maintenance ...
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