顾客服务支持系统是企业售后服务领域内的一类信息处理应用软件系统。
Customer support system is a kind of application software system that is used to deal with information of after service by enterprise.
CSP顾客服务与收益管理系统构成事业支持系统(BSS)。
A CSP's customer care and revenue management systems constitute its business support systems (BSS).
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