她说：“对于考生来说，雅思是一个更注重个人的体验。”
“IELTS is a much more personal experience for the test taker, ” she said.
何处负责接收有关雅思考试的投诉和建议？
Who will handle complaints and Suggestions regarding IELTS test?
这些都是当雅思写作和口试考官的基本条件。
Those are the basic qualifications for examiners of the writing and speaking test.
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