如果讨论开始变得更糟，试着通过柔化语调或降低声音来改变现状。
If a discussion starts to become worse, try to change it by softening your tone or lowering your voice.
你必须降低声音，我不知道会怎样。
You'd have to bring the tone down, and I don't know how it would be.
当他们谈到他们2003年的第一批调查者，鲍威尔说：“很多人在说出‘gay’这个词之前都会降低声音。”
When they talked to their first group in 2003, Powell says, "a lot of people would lower their voices before saying the word 'gay."'
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