通过积极主动的聆听消费者在BBS和其他社交媒体的评论，公司将线上留言转变为在线客服问答的方式。
By actively listening to consumers on BBS and other social media sites during the recall, the company adjusted its online messaging to answer consumer questions.
虽然有来自全球成千上万的问题，但这是到目前为止最流行的问答采访方式，可能并不令人吃惊。
Perhaps unsurprisingly, it was by far our most popular 'Ask' interview yet, with thousands of questions being sent from all over the globe.
采访过程中采用问答的方式，开始的时候采访者会有一段独白。
The interviewer would ask a question, listen for an answer and when there was on opening, the interviewer would go off on a monologue of their own.
应用推荐