采取客观的态度来看清自己，承认什么是对的，什么是错的。

Take personal inventory by looking at yourself objectively and acknowledging what is and isn’t true.

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在总结会谈以及整个会谈中，需求分析者应采取客观的态度，避免带个人色彩的评论，观察或结论。

During the summary, as well as during the entire interview, the analyst should adopt a posture of objectivity and avoid personal comments, observations, or conclusions.

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分歧的存在是客观事实，重要的是采取什么样的态度和途径解决。

The existence of disputes is real, but what matters is to adopt a right attitude and method to solve them.

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