尽管酒店的服务很差,经理还是不愿意为员工提供足够的培训。
Despite the poor service of the hotel, the manager is reluctant to invest in sufficient training for his staff.
当你的服务时间是在凌晨四点的时候,你不能只是在那里等着,像酒店的服务生那样期待着小费。
When your services are rendered at 4 a. m., you can't simply hang around, like a hotel bellboy expecting a tip.
现在,行业专业人士不负责酒店行业的排名、分析和比较比较工作,这些工作由酒店的服务对象顾客来完成。
Hospitality businesses are now ranked, analyzed, and compared not by industry professionals, but by the very people for whom the service is intended—the customer.
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