迈克尔·哈默和詹姆斯•钱皮合著的《公司再造》(1993年)鼓励公司消减大量的员工，即使公司的利润快速上升。

Michael Hammer and James Champy's "Reengineering the Corporation" (1993) encouraged companies to sack large Numbers of workers even as their profits soared.

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迈克尔·哈默的论断很简单：人们进行的大部分工作是没有给客户带来价值的，而这部分工作是要被去除，而并不是通过自动化来提速的。

Hammer "s claim was simple: Most of the work being done does not add any value for customers, and this work should be removed, not accelerated through automation."

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