在此基础上，根据宏天集团对于售后服务工作跨部门协作的需求，详细阐述了售后服务管理系统的核心功能和主要流程。

On this basis, according to the needs of cross-department collaboration for Group post-sales service, service management system core functions and key processes is elaborated.

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非常强的协作、沟通能力；跨部门实施影响的能力。

Superlative collaboration and communication skills; strong cross functional influencing skills.

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