谈生意之前，先送给潜在的客户一些赠品，以联络感情。

Potential customers are softened up with free gifts before the sales talk.

《牛津词典》

有时候，即使是为了挽回生意，你也不能提供替换的服务，折扣或者免费赠品。

Sometimes there are no substitutions, discounts or freebies you can offer that will keep the sale.

youdao

产品很好！ 很喜欢 ，谢谢卖家的赠品！ 很惊喜！ 祝卖家生意兴隆！

Extrmely good and good product, will e again next time, thank you very much!

youdao