CTI是计算机语音集成技术的简称。
呼叫中心是一个集计算机语音集成技术、程控交换技术、计算机网络技术于一体的综合信息系统。
Call center is a complicated information system, which integrates CTI (Computer Telephony Integration) techniques, Program Controlled Switch technologies, and Network technologies.
计算机电话集成技术(CTI)的应用，特别是基于语音卡的应用越来越广泛。
It is widely applied of the technology of Computer Telephone Integration (CTI), especially which is based on speech board.
应用推荐