结论影响河南省计划免疫服务质量的主要因素有：基层卫生组织建设；
The main factor which influence the EPI service quality are:the health organization of the grass-roots;
以上研究结果为顾客满意度调查在计划免疫服务领域进一步的应用提供参考。
The result provide a important reference for the use of satisfaction in the field of EPI service.
经济水平的不同影响了计划免疫服务形式与接种率水平，必须建设规范化预防接种门诊提高疫苗的接种率。
The immunization service and vaccination rate is different from the economic developing level. The standard immunization clinics must be built in order to improve the vaccination rate.
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