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网络释义

  first call resolution

...100名客服代表能够利用Microsoft Unified Communications联系到最合适的专家,从而提高业务一次解决率first call resolution),改善客户交互体验。

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短语

首次呼叫解决率 FCR

一次性问题解决率 One-Stop Resolution Rate

解决的率 settled rate

空对解决热容量比率 air-to-solution heat capacity ratio

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双语例句

  • 关闭解决率相似。

    The closed rate should resemble the resolved rate.

    youdao

  • 较高解决率通常指示团队取得了良好进展

    A high resolve rate usually indicates that the team is making good progress.

    youdao

  • 也就是说,到2050国家非常需要劳动力随着政策实施,出生率增加可以解决这个问题

    That is to say, the country will be in great need of labor by the year 2050. With the "two children" policy, an increase in births can solve this problem.

    youdao

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