客户关系管理指公司用来跟踪和组织和现有及潜在客户联系的过程。
Customer relationship management (CRM) consists of the processes a company USES to track and organize its contacts with its current and prospective customers.
客户的体验以及客户组织和联系信息有时候会缺少一致性和连续性。
The customer's experience, as well as customer organization and contact information, at times can be lacking in consistency and continuity.
高层是一个伟大的方式，组织客户联系信息。
Highrise is a great way to organize customer contact information.
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