通过对我国图书馆网上参考咨询服务的现状调查，指出目前存在的问题，并提出相应的对策。
This paper investigates the status-quo of online reference service of Chinese libraries, analyzes the existing problems and puts forward some countermeasures as well.
移动通信技术的飞速发展及广泛应用导致热衷新技术的高校用户不再满足有线的网上参考咨询服务。
The progress of mobile communication technology and its wide use make the young library users no more limited to gain the cable online reference.
本文在分析国内高校网上参考咨询服务的现状和问题后，提出了高校网上参考咨询服务建设的若干建议。
After analyzing the present situation and the problem of web reference services of domestic university libraries, the paper puts forward several Suggestions to how to build and perfect it.
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