基于粘着信息的存在，产品开发过程中理解用户需求是困扰开发方的难题，“用户工具箱”的出现给开发方带来了转机。
Based on the existence of sticky information, it is difficult to understand user needs in the development of a product.
每个盘子下面都粘着一个小便条，记录着重量和其他信息，以防清桌时餐叉和盘子被分开。
A small sticky note was attached to the underside of each plate, noting the weight and other information — just in case the fork and plate were separated when the table was cleared.
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