在一个文档已经存储到内容管理系统中之后,从某种程度上讲它就被局限于此系统中,那些不是专为此知识库设计的应用程序很难访问到这些信息。
After a document is stored in a content management system, it is to some extent trapped there, and the information is difficult to access by applications not designed for that specific repository.
Salesforce的知识库是一个简单的平台,你可以用它管理提供给顾客的帮助信息。 知识库的内容可以从服务云产品内部发布,也可以添加到用户自己的网站上。
The content contained in the knowledge base can be distributed from within Service Cloud or added to your website.
饲料机械故障咨询系统主要由故障咨询模块、知识库管理模块、信息查询模块、系统帮助模块组成。
This system mainly consists of a trouble tracing module, a knowledge-base management module, an information inquiry module and a help module of the system.
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