对第 1、2 部分客户,富国银行提供私人客户服务(private client services),对3、4 部分提供更高层次 服务--私人银行(the private bank)服务,其中对第4 部分客户还提供家庭财富管理(family wealth managem...
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相反,来自私人股东的压力,会迫使邮政经理放弃那些给客户带来较少利益却又价格不菲的服务,比如针对商业的次日送达业务。
Pressure from private shareholders, in contrast, could push postal bosses to drop expensive services that carry comparatively little benefit for customers, such as next-day delivery for business.
Grubel先生多数精力放在银行的三项主要业务交叉销售上,比如将投资银行的服务提供给私人银行客户,反之亦然。
Mr Grubel makes much of efforts to cross-sell products between the bank's three divisions, for example selling investment-banking services to private-banking clients and vice versa.
一旦客户成为私人银行的会员,这将成为其有利之处;只要客户无法确定他们是否会在其他地方获得更好的服务的话,他们就会一直待在那里。
This can be an advantage to private banks once clients are on the books; inertia may keep them there, if only because clients can rarely be sure that they would be better off elsewhere.
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