452个目标中有360个直接与客户体验有关。
360 of the 452 goals will have a direct impact on customer experience.
公司可以用代理或者可以直接与客户交易。
The company may use agents or may deal with customers directly.
运输合同，必须直接与客户和巴士经营公司。
The contract of carriage must be made directly between customer and the bus operating company.
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