ATCC Air Traffic Control Center 空中交通管制中心 ATCD Automatic Telephone Call Distribution 电话呼叫自动分配 ATCP AppleTalk Control Protocol 苹果公司对话网控制协议 ..
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传统的呼叫中心，由一个较大的电话系统和自动呼叫分配(ACD)系统组成，并包括一定数量的用于提供服务的座席人员。
The traditional call center consists of a large telephone system and auto - matic call distribution (ACD) system, and includes a certain number of staffs for the services.
自动呼叫分配器，通常位于市话局，由电话公司提供给客户并对定价体系进行征税。
An Automatic Call Distributor, usually located in a central office and supplied to the customer by the telephone company with tariffed pricing structures.
自动呼叫分配呼叫中心环境和计算机电话集成，控制呼叫的路由和数据集成。
Automatic call Distribution for the call center environment; and Computer Telephony integration, which controls call routing and data integration.
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