用户满意度指数(CSI)是评价产品质量和服务质量的重要指标。
The Customer Satisfaction index (CSI) is an index to evaluate the product or service quality.
分析了图书馆用户满意度指数测评的意义、方法、指标体系和评价标准。
This paper analyzes the significance, methods, indexes system and evaluation standards of measuring and evaluating the users' satisfaction indexes for library.
用户满意度指数已经成为许多国家衡量经济产出质量的重要指标,为宏观经济管理提供了有效的决策参考依据。
CSI has become an important guideline for many countries to evaluate the quality of their economic output, which provide efficient reference for macro economic management.
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