第四，这里并没有描述用户感情的缺陷，因此开发者根本不知道顾客的满意水平，一直到发布以后。
Fourth, there are no defect attributes that describe users' feelings, so developers can never know the customer satisfaction level until after release.
没有满意的顾客，企业也不可能生存。
Without satisfied customers, companies cannot survive either.
我们的项目有三个质量目标：及时递交产品，确保发布之前没有我们没有发现的缺陷以及达到顾客的高度满意。
We have three quality objectives for our project: deliver the product on time, ensure no defects escape our attention prior to release, and achieve high customer satisfaction.
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