你没有过在淘宝付款却没有收到货物的经历。
You did not have the experience that you do not get the goods after you pay the money.
如果您在商品发出的30天后依然没有收到货，请务必与我们联系。
If you haven't received your item and this situation lasts to the 30th day, please do contact us.
尝试写信投诉。假设你已下令从苹果电脑公司，但您没有收到货物。
Try to write a letter of complaint. Suppose you had ordered a computer from APPLE Company, but you haven't received the goods.
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