当所有专家已经给你可主意的时候，你仍然需要向最重要的专家请教，那就是你自己，没有人会像更加了解自己。
When all the experts have had their say, you'll still need to consult the most important expert of all, yourself, because no one knows more about you than you.
对不起，孩子，我没有什么可给你的了，没有苹果给你。
但如果没有迹象显示用户要结束电话或手头工作的话，可留下一个便条，请他们在有空的时候给你打电话—然后走开。
But when users shows no sign of ending their phone calls or pulling themselves away from what they're doing, leave a note on their desk asking them to call you when they are free - and walk out.
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