沃尔顿称，公司已经开始行动，阻止客户的流失。
The company has begun to stem its loss of customers, says Walden.
苹果公司的史蒂夫-乔布斯从CEO离职升为董事长与其他著名CEO们的离职相比而被着以重墨，如沃尔特-迪斯尼、亨利-福特和山姆-沃尔顿。
Steve Jobs's transition from CEO of Apple (NASDAQ: AAPL) to chairman has caused a great deal of ink to be spilt on the departure of other famous CEOs, such as Walt Disney, Henry Ford, and Sam Walton.
沃尔顿认为，其他公司的错误之处在于深陷“度量衡险境”。
Other companies get it wrong by resorting to "measurementitis, " says Walden.
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