网站起初看上去像突发奇想，但是很快商业界意识到网络作为客户、生意伙伴和内部用户相互交流的方式是多么有效。
Websites at first seemed to be a whim, but soon businesses realized how effective the Internet could be as a way to interact with customers, business partners, and internal users.
进行有效商业交流的关键反面有哪些，是听，是说，是读，还是写？
Name several key aspects of any effective business communication, whether listening, speaking, or writing.
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