和其它竞争优势一样,转换成本也会随着时间增强或者减弱。
And, like any competitive advantage, switching costs can strengthen or weaken with time.
当然,您需要掌握取胜所需的经验,但您什么时候找时间增强您的技艺呢?
Of course you need to master the expertise required to win, but when do you find the time to hone your craft?
佩洛将这种恶性循环称为“响应周期”:一旦老板和同事感受到员工的响应性增强,就会要求该员工工作更长时间。
Perlow calls this vicious cycle the "cycle of responsiveness": Once bosses and colleagues experience an employee's increased responsiveness, they increase their demands on the employee's time.
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