...）点菜服务（Taking the guest’s order （八）推荐饮料（Recommending drink （九）时刻关注客人（Giving continual attention） （十）处理投诉（Handling complaints （十一）甜品服务（Offering desserts （十二）呈递账单（Presenting the bill ..
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帮助客人提拿重的提包、外衣、手提箱及旅行箱等等。时刻关注客人，在客人提出要求前，提供快速、礼貌的帮助。
Assist with heavy packages, coats, suitcase, etc. being alert to give assistance courteously and quickly, before having to be asked.
看似只是在站着的服务员需要非常有“眼力见”，时时刻刻关注着每位客人的情况，是否需要点餐，是否需要餐具，是否需要撤掉盘子等等。
Waiters need to pay attention to each of the guests, whether you need to order, whether to change the tableware, whether you need to remove the plate and so on.
每一餐饭都是有自己的节奏的，一个合格的服务人员必须要时刻关注他所服务的客人，进餐过程一切有序，并且记住餐厅的特色菜品。
Each meal has its own pace, and reading a table is as important a part of a server's job as taking an order and remembering the specials.
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