在分析铁路旅客心理因素的基础上，建立了基于旅客心理需求的铁路客运服务综合评价指标体系。
Based on analyzing the psychological factors of railway passengers, this paper establishes a comprehensive service evaluation index system on railway passenger transport upon psychological needs.
吉奥亚和其他旅客因健忘而自责，但是，心理学家为他们开脱说，这是常有的事，旅行老手都避免不了。
Gioia and other travelers scold themselves for their forgetfulness, but psychologists say it's commonplace even among the most veteran of travelers.
结合旅客的出行心理，给出了将旅客出行成本折算成旅客满意度的方法。
By taking traveling psychology into account, passengers' satisfaction was investigated according to their traveling time and cost.
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