在服务质量方面目前主要考虑改善服务态度，而对改进服务流程、方便病人就医等重视不够。
The main consider in raising service quantity is improving the service attitude, but not enough towards improving the service process or for patients 'convenience.
将业务流程扩展到企业范围外、实现效率最优化和改进客户服务是共同的商业目标。
The extension of business processes beyond the enterprise and their optimization for efficiency and improved customer service are common business goals.
流程中的步骤也不必全部完全自动化；可以从一个简单的工作流开始，然后添加服务来自动化手动任务，以及添加其他改进。
The steps in the process do not all have to be fully automated either; you can start with a simple workflow, then add in services later to automate manual tasks and add other improvements as well.
应用推荐