... 找出客户个人偏好，进而投其所好 了解客户需求 (investigating need) opening&closing question 提供客户利益 (Giving benefit) 告知产品与服务的优点，及此优点对客 户利益 处理拒绝状况 (objection handling) 处理拒绝 成交技巧 (closing techniques) 各种...
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如果进程没有向客户提供价值，那么就有在没有利益的情况下添加进程的风险。
If the process does not provide value to the customer in some way, there is a risk that it is adding process without benefit.
提供解决方案，为客户利益讨论最终结果
Offer solutions, talk about the endresult benefits for the customer
作为新的提供商，您可以首先解释过程和客户将享受到的利益。
As a new provider, you can start by explaining procedures and the benefits your customer will enjoy.
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