通过探讨新型的护患关系，提出了护理语言与心理学技艺在现代护理工作中的重要性。

Through discussing about the new relationship between the nurses and the patients, this paper points out the importance of nurse language and psychological technology in todays nursing work.

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提出临床护理语言是一个广义的概念，护患沟通中语言交流与非语言交流同等重要，是影响病人身体康复的重要社会因素。

It suggested that clinical nursing language as a generalized conception is equally important for both language communication and non-language communication between nurses and patients.

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方法在人性化护理服务中开展“微笑和微小”护理服务，应用护理语言、护理行为、改进环境和工作流程、以品牌服务于病人。

Methods "Tiny thing and smile service" was actualized in humanistic nursing care. Nursing professional language and behaviours were utilized and environments and working procedure were improved.

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