将问题解决同事务分离，分别用于不同技能熟练程度的用户的多个使用者可能会在不同的环境下调用此流程。
By separating issue resolution from the transaction, multiple consumers, each serving differently skilled users, may invoke this process under different circumstances.
关键字是帮助文档在搜索引擎快速查询结果的词语；一般技能领域和熟练程度。
Keywords are words that help a document appear in a search engine result; general skills areas and proficiencies.
资源应当同样与技能建立关联并与熟练程度建立关系。
Resources should also be associated with skills and associated proficiency.
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