顾客总成本包括时间成本、货币成本、风险成本、精神成本、机会成本、构成了电子商务顾客满意度的评价指标。
The total cost of the customer includes monetary cost, risk cost, spiritual cost, opportunity cost, evaluation index to form customer satisfaction of e-commerce.
其中执行子系统又称为狭义的成本控制系统,由计量子系统、分析子系统、改进子系统和评价子系统四部分构成。
And executive subsystem is strategic cost control system in narrow sense, which is composed of calculation subsystem, analysis subsystem, improvement subsystem and measurement subsystem.
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