如果你选择小丑，在电子邮件中加入一些粗鲁的词语和一些愤怒的情绪，你就会得到一封不正常的邮件。
If you choose the clown, put a few rude words in an email and add some angry emotions, you're got a Psycho mail.
因此，与以前机械的讲话方式，以及不注意他人的方式不同，我们用心理解他们的需要和情绪，去选择词语及语气去沟通。
Thus, instead of speaking mechanically, without really paying attention to others, we choose the words and the tone we use with care, realizing the needs and emotions that everyone lives.
受试者查看了36幅眼睛的黑白照片，并要求选择最能表达受试者情绪的词语。
In it, participants looked at 36 black-and-white photographs of people's eyes and were asked to choose the word that best described each subject's mood.
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