正如我在第4章中所解释的那样，情感表达是自然而然的；即使在我们不想表现出来的时候，它们也会开始表露。
As I explained in chapter 4, emotional expressions are involuntary; they begin to appear even when we don't want them to.
适当的表达情感也是很重要的，如果你不表现热情，你的观众怎么会在乎呢？
It is also crucial that you show some emotion; if you don’t display enthusiasm, why should your audience care?
真正的赢家会是公共关系公司，他们现在就知道了该训练老板说话时要经常表现得犹豫不决、要少骂人、要避免积极情感的过度表达等。
The real winners will be public-relations firms, which now know to coach the boss to hesitate more, swear less and avoid excessive expressions of positive emotion.
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