此外，学员还将学习决策形成的实际过程、影响客户决策的技巧以及如何将异议转化成机遇的方法。

Additionally, they will learn how decisions are really made, how they can influence those decisions, and how to turn objections into opportunities.

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只要可能，找出客户在那里领域中那里得到的新资料和是什么影响他们的购买决策。

Whenever possible, find out where customers are getting new information on their industry and what is influencing their purchasing decisions.

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在这些测试中，最终的结果确实影响到客户的决策——他们决定安装更多的内存，延长当前硬件的使用时间。

In the case of these tests, the final result did impact a customer's decision — they decided to install more memory and got more life out of their current hardware.

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