罗伯特·卡普兰和大卫·诺顿，《平衡计分卡——化战略为行动》，哈佛商学院出版社，1996年。
Kaplan, R.S. and Norton, D.P., "The Balanced Scorecard: Translating Strategy into Action", Harvard Business School Press, 1996.
平衡计分卡是由哈佛商学院教授罗伯特·s·卡普兰和复兴全球战略集团总裁大卫·p·诺顿于1992年提出的。
BSC was invented in 1992 by Prof. Robert s Kaplan of Harvard Business School and Mr. David Norton, CEO of Renaissance Solutions.
介绍了华中科技大学同济医学院附属同济医院运用平衡计分卡评价核心人力资源绩效的做法及医院绩效评价的成效。
The experience and effectiveness of using balanced score cards to evaluate core human resources performance in affiliated Tongji Hospital were introduced.
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